Students and faculty experienced issues connecting to any of the three wireless internet networks offered by Western Michigan University. WMU Open, WMU Secure and WMU Guest were unable to reach a stable connection for most of the day on Thursday, the final day for exams.
While WMU Technology Help Desk did not respond for comment as to why the outages are occurring, WMU Public Safety took to Twitter Thursday morning to acknowledge the outages.
WMU Alert: There is a general alert for WMU. WMU is aware that parts of the University’s network remain down. Specialist teams continue to work on the problem.— WMU Public Safety (@WMUPublicSafety) April 25, 2019
WMU Alert: Understandably, the outage is beginning to impact exams. Please be assured that we will make appropriate accommodations for impacted students.— WMU Public Safety (@WMUPublicSafety) April 25, 2019
There's been no indication that the lack of wireless internet has immediately affected the ability for an instructor to facilitate an exam. Still, students have expressed their frustration being unable to use the internet for last minute studying.
Shoutout to wmu for WiFi and elearning being down, not like I’ve got an assignment due or like, textbooks I need to access for my exam 🤷🏻♀️— Lauryn ✨ (@LaurynRumisek) April 25, 2019
shout out to wmu wifi (all of them) for failing when i'm trying to finish a paper 🙃🙃🙃— Liron (@bossxtweed) April 25, 2019
Adding some last minute touches to a final project when WMU’s WiFi goes out 😍❤️— chloe (@chlohomiller) April 25, 2019
While outages still remain in some areas on campus, the University Twitter account informed students at 2:07 p.m. that the network issues are being resolved by specialist teams.
"Some of WMU's network services are coming back online. However, it will take time to restore all systems and establish reliability. The outage continues to affect systems requiring a login, such as Elearning, email and the GoWMU portal," WMU said in a tweet.
WMU said it will make accommodations for students affected by the outages once they learn the duration of the network issues.